David Burroughs

I can confidently say that David went above and beyond to assist me with my home loan. Initially, I began the qualification process with another lender, but late on a Thursday evening, I stumbled upon a significantly better loan product at First Federal. This happened just before I was set to leave for two weeks of international travel and only three weeks before my scheduled close of escrow—not the best timing on my part. I reached out to First Federal, and David promptly contacted me. He spent an hour on the phone with me, each of us on our computers, ensuring he had all the necessary documentation to move the loan forward. Fortunately, I had most of the required documents from my previous lender, but each lender has unique requirements. David expertly guided me through the nuances of First Federal’s process. Early Friday morning, I boarded my flight, knowing it would be challenging to provide any additional documentation during my travels. Thankfully, David was able to communicate with me via an international communications app. His thoroughness during our initial conversation meant that First Federal needed very little additional information from me while I was traveling. By the time I returned to the States, my loan had smoothly progressed through the qualification process and was in underwriting, just a week before my close of escrow. I’m thrilled to report that we closed ON TIME! Even better, I saved more than a full point by choosing First Federal. Most importantly, I established a valuable relationship with this quality lender that I believe will benefit me in the future. Buying a house is undoubtedly one of the most stressful experiences, being the biggest purchase most of us will ever make. I cannot praise David and his team enough. David was incredibly responsive, even downloading a special app to communicate with me while I was overseas. He kept me informed every step of the way and helped ease my anxiety.

Lynnette R.
February 17, 2025

Friendly, timely, resolving complex issues with patience and skills David had excellent loan offers that no one could match. On top of that, David had a focus on service, making sure client understood the nuances in the different kinds of loan offerings. I never felt being pushed by David. David was also patient and detail oriented in collecting needed documents, and explaining why more documents were needed in an easy to understand way. He answered my questions quickly, very responsive. His professionalism showed through time and time again. In my case, David took the initiative in handling the transfer of a Solar Panel contract from seller to the buyer together with the loan. The added complexity took lots of coordination between the seller, buyer, solar company, and agents. David handled the situation with skills and efficiency. I highly recommend David as a lender for any loan applicant.

Xingguo Z.
February 16, 2025

David had excellent loan offers that no one could match. On top of that, David had a focus on service, making sure client understood the nuances in the different kinds of loan offerings. I never felt being pushed by David. David was also patient and detail oriented in collecting needed documents, and explaining why more documents were needed in an easy to understand way. He answered my questions quickly, very responsive. His professionalism showed through time and time again. In my case, David took the initiative in handling the transfer of a Solar Panel contract from seller to the buyer together with the loan. The added complexity took lots of coordination between the seller, buyer, solar company, and agents. David handled the situation with skills and efficiency. I highly recommend David as a lender for any loan applicant.

Xingguo Z.
February 19, 2025